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Director of Quality Assurance

Sang-mi HAN

The Director of Quality Assurance oversees the entire system that ensures consistent quality standards across all fresh produce and food products handled by Verita Global.
They design and implement quality procedures that cover the full chain — from port arrival inspections to final delivery to consumers.
Regular visits are made to production sites (farms, processing plants, and warehouses) domestically and abroad to assess quality conditions and address any issues immediately.
They develop in-house QA manuals based on Global GAP, HACCP, and ISO standards, and provide regular training to strengthen staff capabilities.

This role proactively detects quality risks throughout the supply chain and handles customer complaints with speed and transparency.
They analyze quality inspection results and reports to offer strategic insights to executives and technical teams.
By benchmarking against competitors, they identify opportunities to improve product value and enhance brand trust.
Above all, they treat quality not as a checklist — but as a core value that shapes the company’s long-term reputation.

Biography

Responsible for setting and verifying product quality standards across global operations and managing quality-related risks.